Unplug the Polysher, leave it to dry for 2 days, turn on the Polysher.
If the Polysher doesn’t turn on please provide these information to support@polymaker.com:
- serial number of the defective machine
If the Polysher turns on: open it, hook the transparent casing on the top like shown on “video_1”, make sure the nebulizer is fully seated in its socket by aligning the pins and gently press down, make sure the tank is 90% filled up, put back the cover properly in place, plug the power cable, turn on the Polysher, close it, start a 20min polishing cycle.
If the problem cannot be solved by the process above please provide the following information in a support ticket
- video showing the process described above
- serial number of the machine